Pre-order and Custom-order Terms and Conditions

N STOCK, PRE-ORDER, AND CUSTOM POLICIES: 

  • ROSE GOLD IS CONSIDERED CUSTOM AND NON-RETURNABLE. NO RETURNS/EXCHANGES–NO EXCEPTIONS!
  • IN SOME CASES, WHITE GOLD IS NON-RETURNABLE! PLEASE SEE INDIVIDUAL PRODUCT PAGES FOR MORE DETAILS. 
  • CUSTOM SIZING INCLUDING NECKLACE LENGTHS, RING SIZES AND BRACELET SIZES NOT LISTED ON THE WEBSITE AND ORDERED THROUGH HELLO@LINDSEYLEIGHJEWELRY.COM ARE CUSTOM AND NON-RETURNABLE. NO EXCEPTIONS! 
  • BIRTHSTONE PIECES, PERSONALIZED PIECES AND ENGRAVED PIECES ARE ALL CONSIDERED CUSTOM AND NON RETURNABLE! 
  • PRE-ORDER LEAD TIMES ARE LISTED ON EACH PRODUCT PAGE, HOWEVER THESE LEAD TIMES ARE SUBJECT TO CHANGE DUE TO SUPPLY CHAIN DELAYS. LLJ IS NOT RESPONSIBLE FOR PRODUCTION DELAYS.

IN STOCK ENGAGEMENT RING POLICIES:

  • ANY ENGAGEMENT RING PURCHASED THROUGH LINDSEYLEIGHJEWELRY.COM IS FINAL SALE AND NON-RETURNABLE. NO EXCEPTIONS. 
  • ITEMS CAN BE RESIZED IF NOTED IN DESCRIPTION OF PRODUCT PAGE.